Academics

The Performance Imperative

Course Number: 
GAFL 735

Semester: 

  • Spring 2018
Course Format: 
Hybrid (on-campus and online)
On-Campus
On-Campus Day(s): 
Friday
Saturday
On-Campus Time(s): 

On-campus meetings for Spring 2018 will be on the following Friday mornings (9:30am-1pm) and satruday afternoons (2-5:30pm): January 12-13, February 9-10, March 16-17, April 20-21. 

Online
Online Day(s): 
Monday
Online Time: 
7:45pm-8:45pm
Course Description: 

The course will explore the critical role of performance measurement in improving management, particularly for public sector entities. This will include the examination of fundamental principles of performance measurement, the identification and application of different performance measurement techniques and strategies, and the evaluation of best practices within the field. Topics to be covered will include the evolution and adaptation of "Stat-ing" (e.g., CompStat, CitiStat, StateStat), the relationship between performance measurement and financial management, and how performance measurement can be used to inform different analytic techniques.

On-campus meetings for Spring 2018 will be on the following Friday mornings (9:30am-1pm) and satruday afternoons (2-5:30pm): January 12-13, February 9-10, March 16-17, April 20-21.  The class will meet online weekly on Mondays 7:45 to 8:45pm.

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Contact Information

Fels Institute of Government
University of Pennsylvania
3814 Walnut Street
Philadelphia, PA 19104

Phone: (215) 898-2600
Fax: (215) 746-2829

felsinstitute@sas.upenn.edu