Research & Consulting Publications

A recent article in Flying Kite magazine featured Fels Research & Consulting’s new Promising Practices report “The Rise of Social Government.” Flying Kite interviewed Fels Senior Advisor Eric Rabe and emphasized his role in the project. The article spoke to the challenges that state and local governments face when working with social media while highlighting data and recommendations from the...
By Kimberly Leichtner, Associate Consultant (MPA '13) For the past several months, I’ve had the pleasure of getting an inside glimpse into the jobs of state chief administrators, the public officials who oversee the administrative and general services departments that provide critical business functions for their state. Over the last few years, Fels Research & Consulting has been working...
Fels Research & Consulting is pleased to present its report, The Rise of Social Government: An Advanced Guide and Review of Social Media’s Role in Local Government Operations To provide a substantive update on this timely topic, the second edition of the social media report, "The Rise of Social Government," was released publically in July 2012. For the second edition, the project team...
A movement towards performance management has characterized public administration at the federal, state, and local levels for almost two decades. Recently, “Stat” programs have become the most visible manifestation of the movement at the local level. These initiatives use real-time data to shift the focus of public administrators from daily operations to results that matter to residents. In 2000...
Fels Research and Consulting partnered with the Free Library of Philadelphia to develop a study that assessed the economic impact local libraries have in the communities they serve.  Fels staff used the particular case of the Free Library in Philadelphia to “size” the value that our library system creates. Value was assessed in relation to four areas: (1) literacy; (2) workforce development...
Fels Research & Consulting is pleased to present its report, Entrepreneurial Development in Pennsylvania: A look back at Pennsylvania's Performance, A look forward to Pennsylvania's Economic Recovery. Pennsylvania went from industrial powerhouse to economic underperformer.  Why? And what does this mean for the state’s future? This report is first in its kind to offer high-level state...
The University of Pennsylvania’s Fels Institute of Government has issued a second report in its series on how public investment guided by strategic planning can revitalize abandoned and disinvested communities. Neighborhood Stabilization and Safety in East North Philadelphia, 1998-2010 provides evidence of improving social outcomes for a section of North Philadelphia that lies east of the Temple...
On Thursday, December 9 Fels Institute of Government partnered with Oracle for a live webcast discussing the latest survey of several cities and states and their use of PerformanceStat measures to improve their operations. The results are published in a report released this week, "Smart Cities: PerformanceStat at 15," written by Fels Executive Director David Thornburgh, Christopher Kingsley (MGA...
This report from the University of Pennsylvania’s Fels Institute of Government shows how public investment guided by strategic planning can produce highly successful results, even within an urban area formerly plagued by high levels of vacancy and abandonment. “Vacant Property Reclamation through Strategic Investment in Eastern North Philadelphia, 1998 - 2010" documents the work of a nonprofit...
The third in the series of Fels "Promising Practices" publications - Making the Most of Social Media: 7 Lessons from Successful Cities - is written for local governments—cities, counties, townships and their affiliates—that are beginning to experiment with social media and would like to get more out of them. More than two dozen early adopters were interviewed for this report, and their...
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