Services

Our Approach

There are thousands of organizations working tirelessly to make an impact in the community. However, many organizations lack the resources or expertise they need to meaningfully use data to evaluate their outcomes and enhance performance. Our unique approach increases organizations’ effectiveness by equipping them with the information, skills, and tools they need to drive improvement and share their story with the broader community.

ImpactED Approach

check Evaluation Strategy & Design. Organizations are often searching for more meaningful measures of impact so they can strategically prioritize their actions. During this phase, we work with organizations to create a logic model or theory of action and develop comprehensive metrics – and systems – to track their progress.

check Data Collection & Analysis. With limited capacity, it can be challenging for organizations to create a realistic and actionable plan for data collection and analysis. During this phase, we either build internal capacity for data management or serve as an independent evaluator to assess organizational impact.

check Implementation Planning & Storytelling. Too often, evaluation reports are not used to inform practice. During this phase, we help organizations use evaluation data to inform implementation planning and strategic communication to diverse stakeholders.

Evaluation Services

Fels ImpactED conducts rigorous and responsive evaluation studies. Our evaluations provide a trusted validation of organizations’ work and provide insights to increase organizational effectiveness.

check Evaluation Strategy Development. We believe that evaluation should align with mission. We help organizations develop a comprehensive evaluation strategy aligned to key strategic goals. 

check Mixed Methods Data Collection & Analysis. We specialize in mixed-methods evaluation – leveraging qualitative and quantitative sources of data to understand the implementation and impact of programs, projects, and initiatives. We systematize the processes for collecting multiple forms of data beyond the scope of our projects.  

check Data to Action Plans. We believe that data is only useful if it's actionable. We help organizations develop data use plans that inform ongoing implementation efforts and organizational planning. 

Read more about our featured evaluation projects here.

Development Services

Fels ImpactED offers targeted development opportunities for organizational leaders. We equip organizations with the information, skills, and tools they need to build performance measurement and program evaluation capacity.

check Training Sessions. Our workshops and trainings are designed to provide intensive, focused opportunities for applied learning. They are offered in a hybrid format, with both online and in-person components.

check Resource Toolkit. Each one of our trainings is accompanied by a resource toolkit, which includes best practices and recommendations, as well as tools for implementation (e.g., checklists, videos).

check Technical Assistance. We believe that program evaluation is an iterative process, and our technical assistance provides organizations with an opportunity to revisit past concepts and deepen their expertise in measurement and evaluation practices.

Read more about a featured development projects here.

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Contact Information

Fels Institute of Government
University of Pennsylvania
3814 Walnut Street
Philadelphia, PA 19104

Phone: (215) 898-2600
Fax: (215) 746-2829

felsinstitute@sas.upenn.edu