Performance Management

How can leaders manage performance and make decisions that lead to desired outcomes such as less crime, better education, or lower unit costs? This course examines the various ways that public sector organizations can use data to plan strategically, manage risk, and monitor performance. Students will learn about the theory behind performance measurement and risk management, as well as the benefits, challenges, and limitations of performance management. This course satisfies a core requirement in the Master of Public Administration program and an elective requirement in the Certificate in Nonprofit Administration and Certificate in Economic Development and Growth programs.